What experts say about LemoniaX
Mark Templeton
former President & CEO at Citrix®
“The LemoniaX team consists of outstanding Citrix® experts with decades of experience - not only in technical support, but also in strategic consulting for some of the largest companies in the world.”
Holger Temme
Former Manager EUC VMware
“LemoniaX know the challenges and needs of Citrix® customers in detail and have proven that high-quality third-party support is not only an alternative, but can often be the better solution.”
Annette Hamann
Chief Information Officer & Managing Director of BSS IT at Beiersdorf®
“If you value expertise, reliability and a fair price model for your Citrix support, LemoniaX is the right choice.”
Take the self-test - Is LemoniaX the right support partner for you?
- You do not want to accept a sharp increase in costs while maintaining the same level of performance...
- You value competent support from Citrix Global Experts who know the Citrix environment and problems inside out...
- You have no interest in being forced by the manufacturer into a subscription model that is disadvantageous for you...
- It is important to you to retain ownership of your purchased licenses...
If you can answer one of the four points in the affirmative, it is definitely worth making an appointment with our experts at short notice.
Another important note:
Third-party support is already well-known and established on the market. The approach is already widespread, particularly with systems from IBM, SAP, Oracle and other manufacturers. LemoniaX is based on this established model and offers support for Citrix.
What our customers say
The manufacturer is now charging fantastic prices for support for our Citrix environment. Our solution: LemoniaX. In addition to first-class service at a fair price, we also receive important market insights and access to a unique network of experts. We have been working successfully and trustingly with the people behind LemoniaX for years. This means that we are perfectly positioned in every respect - security, performance and availability. As CIO, I can take care of my business instead of wasting unplanned budget and resources on fixes, updates and regression tests.
Romain Weigand
CIO, reiff media Group
The Citrix problem
On March 5, 2023, Citrix changed the license model to a pure subscription model, which in our view puts you as a customer at a considerable disadvantage. Citrix is displaying absolute arbitrariness in its new pricing and in some cases is charging up to 80% more for the same services.
The new subscription model also means that you lose ownership of the software and are at the mercy of further price changes from Citrix.
LemoniaX - The solution
With LemoniaX, you receive Citrix support for your perpetual licenses from us as a third-party support provider at the best price on the market. In addition, you retain ownership of your existing licenses.
How LemoniaX Support for Citrix® works
If you have any questions, please do not hesitate to contact us: 0721 50 99 27 10
Costs
- With LemoniaX, the price for support remains the same. You won't pay a cent more than you have paid so far.
- This allows you to avoid price increases of up to 80 % on the part of the manufacturer.
Support
- You will be assigned a Global Citrix Expert who knows your environment.
- With us you avoid the sometimes annoying first-level support
Security first
- We ensure the security of your Citrix environment - even without direct access to manufacturer patches
- We look at the topic of security beyond patches
Get the Citrix® support you've always wanted.
We would be happy to explain our concept for better and cheaper support.
The story of LemoniaX
Strengthening companies instead of being squeezed out
During my work as an entrepreneur and consultant, I repeatedly saw how large software manufacturers put companies under financial pressure. In the enterprise sector in particular, customers were increasingly squeezed like lemons - with opaque license models, rising costs and questionable auditing practices.
Together with other CIO and IT users, we developed a strategy with which companies could defend themselves against this pressure. The core idea: no longer see software manufacturers as untouchable entities, but actively negotiate better conditions and find alternative ways.
This strategy was a turning point for many companies. Instead of being blackmailed by manufacturers, they began to strengthen their negotiating position and examine new, independent solutions.
LemoniaX: Independent IT support as a logical consequence
With the experience of two decades in the IT business, I realized that companies needed independent support for their Citrix and VMware environments more than ever - not driven by vendor interests, but by their actual needs.
That's why I founded LemoniaX with the aim of filling this gap. Our focus is to help companies optimize their IT costs, minimize security risks and regain control over their software assets.
Third-party software support, which we offer for Citrix and VMware, is not a new invention. This model has been established for years - especially for IBM, Oracle and SAP. Outside Germany, it is widespread and has proven to be a cost-effective alternative to manufacturer support. In Germany, on the other hand, third-party support has only gained moderate acceptance to date - often because companies are not aware of the possibilities and advantages or feel unsure whether they can go down this route.
But this is exactly where we come in: We show companies that there is a real alternative - independent, cost-efficient and future-proof. To date, we have saved our customers more than 10 million dollars.
Thorsten Schmiady, CEO LemoniaX